It’s not unusual for companies to have the same database, telephone and email software as they’ve always used. If it’s doing the job, then why bother shaking things up? Many see reviewing their systems as an extra inconvenience, expense and a waste of time – which could be spent working on the core business.
Sunderland-based Cellular Solutions, however, wholeheartedly disagree; believing that examining your current process could save you time and money, and make for a more efficient business. Here’s why:
1. Save money
The crux of most business decisions: will it save you money? All aspects of your business should be reviewed on a regular basis, to ensure you have the best provider for your budget, and your email, telephone and software suppliers are no exception. Newer, more attractive offers become available on a regular basis, so it could pay to shop around.
2. Save time
Choosing more up-to-date programmes, such as an online CRM (Client Relationship Management) software, is guaranteed to save you time. CRM software automates a great deal of your usual administration, such as booking and confirming appointments, and keeping customer details up-to-date. It also automates some communications between your company employees, and ensures all relevant parties are informed of what’s going on. You could also try adding a new, high-speed internet connection, which could get productivity moving a little bit faster.
3. Get secure
Choosing to update your systems means you get access to the most current security on the market. This is particularly important if you’re going to opt for cloud-based document or email storage, where potentially sensitive client data will be stored. Reputable providers will use the most relevant security software money can buy to protect you from harmful attacks, and back your data up in multiple places to protect your business further.
4. Get out and about
More modern, integrated CRM and email systems on the market allow you to view and edit all the business communications off-site, giving external members of staff the same access to documents and emails that they’d get from the office – and there’s often a tablet or smartphone app to make it even easier. Having access to company data from outside of work can also be useful if there’s an out-of-hours emergency that needs to be dealt with.
[Image via Google Images]