Google Find My Device Not Working? Here’s How to Fix It

Google Find My Device is a valuable tool for locating lost or stolen Android devices. However, like any technology, it may encounter issues affecting its functionality. If you’ve ever experienced the frustration of Google Find My Device not working as expected, rest assured, you’re not alone. In this guide, we’ll provide some easy fixes to address the issue, ensuring your device tracking gets back on track with ease.

How to Fix Google Find My Device Not Working: This photo shows an Android phone displaying the Google Find My Device App.

1. Turn On Find My Device

Check if Find My Device has been toggled on.

Follow these steps:

1. Go to “Settings.”

This image shows the Android quick settings panel. The Gear Icon in the top right is highlighted.

2. Scroll down and look for the “Google” option and tap on it.

This image shows the Settings screen of  an Android device. The "Google" option is highlighted.

3. Next, select “Find My Device,” and make sure the “Use Find My Device” is toggled on on the following screen.

How to Fix Google Find My Device Not Working: This image shows two screenshots: one featuring the Google screen with 'Find My Device' highlighted and the other featuring the Find My Device screen with the 'Use Find My Device' button highlighted, respectively.

Pro Tip: To learn more about activating Find My Device, explore our comprehensive guide on how to find your lost Android devices using Google’s Find My Device.

2. Update the Find My Device App

Making sure your Find My Device app is updated is vital for it to work smoothly.

To update Google Find My Device:

1. Visit the Google Play Store.

This image shows an Android device's screen. The Play Store Icon is highlighted.

2. Search for “Find My Device,” and select “Update” if available.

How to Fix Google Find My Device Not Working: This image shows a screenshot of Google Play Store. The Google Find My Device App is available for update and it's highlighted.

3. Turn On Device Location

Google Find My Device will not work if your Android device’s location is not enabled.

Follow these steps to turn on your Android’s location:

1. Open “Settings.”

This image shows the Android quick settings panel. The Gear Icon in the top right is highlighted.

2. Look for the “Location” option and tap on it.

This image shows the Settings screen of an Android device. The "Location" option is highlighted.

3. Toggle on “Access my location” on the following screen.

How to Fix Google Find My Device Not Working: This image shows the location screen of an Android device. The "Access my location" button is highlighted.

4. Scroll down and look for the “Location Services” section and tap on the “Google Location Accuracy” option.

This image shows the Location screen of an Android device. The "Google Location Accuracy" option is highlighted.

5. Toggle on “Improve Location Accuracy.” This enables your Android device to utilize nearby Wi-Fi, mobile networks, and sensors for more accurate location tracking.

How to Fix Google Find My Device Not Working: This image shows the Google Location Accuracy screen. The "Improve Location Accuracy" button is highlighted.

4. Make Sure Your Android is Connected to the Internet

If, for some reason, your Android has lost internet connection, Google Find My Device will show its “Last Seen” location when it was connected to the internet.

Google Find My Device won’t be able to locate real-time locations without an internet connection. So, make sure your Android device always has Wi-Fi or mobile data enabled.

How to Fix Google Find My Device Not Working: This image shows a screenshot of an Android device's quick settings panel. Both the Wi-Fi and Mobile Data Icons are highlighted.

5. Unhide Your Device in Google Play

If Find My Device isn’t working, it could be because you hid your Android device on the Google Play website.

To fix this, just follow these steps to unhide your Android device:

1. Visit https://play.google.com/library/devices

2. Check the “SHOW IN MENUS” box.

How to Fix Google Find My Device Not Working: This image shows a screenshot of https://play.google.com/library/devices. The "SHOW IN MENUS" box for the Android device to be track is checked and highlighted.

6. Use The Correct Google Account

If you’re signed in with the wrong Google account, Find My Device won’t function correctly.

Here’s how to check:

1. Open “Settings.”

This image shows the Android quick settings panel. The Gear Icon in the top right is highlighted.

2. Scroll down and look for the “Google” option and tap on it.

This image shows the Settings screen of  an Android device. The "Google" option is highlighted.

3. Double-check to ensure you’re signed in with the correct Google account.

How to Fix Google Find My Device Not Working: This image shows a screenshot of the Google screen on an Android device. The user's Google Account is highlighted.

4. Use “Add another account” to sign in if the correct Google account is not listed.

How to Fix Google Find My Device Not Working: This image highlighted the "Add another account" option on the Google screen of an Android device.

7. Disable Power Saving Mode / Battery Saver

The battery-saving features on Android might stop Google Find My Device from tracking your device. Try turning off the Power Saving Mode / Battery Saver on your device.

Here’s how:

1. Swipe down from the top to bring out the Android Quick Settings Panel.

2. Find the Power Saving Mode / Battery Saver icon and turn it off.

How to Fix Google Find My Device Not Working: This image shows the quick settings panel of an Android device. The "Power Saving Mode" Icon is highlighted.

8. Clear Cache of Google Play Services

Clearing the cache of Google Play Services can help fix issues with Google Find My Device not working.

Follow these steps to clear the cache of Google Play Services:

1. Open “Settings.”

This image shows the Android quick settings panel. The Gear Icon in the top right is highlighted.

2. Go to Apps > Google Play services.

This image displays two screenshots: one highlighting the 'Apps' option on the Settings screen, and the other featuring the 'Google Play services' option on the Apps screen.

3. Tap on Storage > Manage Storage.

This image displays two screenshots: one highlighting the 'Storage' option on the App info screen, and the other featuring the 'Manage Storage' option on the Storage screen.

4. Finally, tap on Clear All Data, followed by “Delete” to confirm.

How to Fix Google Find My Device Not Working: This image displays two screenshots: one highlighting the 'CLEAR ALL DATA' option on the Google Play services storage screen, and the other featuring the 'DELETE' option on the alert notification.

4. Restart your Android device. Open Google Find My Device, log into your Google account, and it should work fine.

Read also: 11 Fixes for the “Google Play Services Keeps Stopping” Error

Conclusion: Take Control of Your Device’s Security

Resolving issues with Google Find My Device is essential for effective location tracking. By following the provided fixes, you can ensure your device is secure and easily traceable. Keep your app updated, configure settings accurately, and empower Find My Device for a seamless tracking experience.

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