How to Restore a Lost Snapstreak on Snapchat

Losing a cherished Snapstreak on Snapchat can be disheartening, but there’s good news. Snapchat has updated its policies, allowing users to restore lost Snapstreaks more conveniently than before. In this article, we’ll guide you through the latest process, including how to use the one-time free restoration option within the app to restore a lost Snapstreak. Plus, we’ll share tips on keeping your Snapstreaks alive. Let’s dive in!

How to Restore a Lost Snapstreak on Snapchat
Discover How to Recover A Lost Snapchat Streak and Get it Back: Photo by Rubaitul Azad on Unsplash [Edited]

What are Snapstreaks

A Snapstreak occurs when you and a friend exchange snaps (photos or videos) within a 24-hour window for 3 consecutive days. It’s a fun way to maintain active communication on the platform.

Here’s how they work:

  • The 🔥 Emoji: If you see the 🔥 emoji next to a friend’s name on the Chat screen, it means you and your friend are on a Snapstreak. This happens when you’ve exchanged Snaps (not Chats) within a 24-hour window for more than three consecutive days.
  • The Number Next to 🔥: The number next to the 🔥 emoji tells you how many days your Snapstreak has lasted. For instance, ‘7’ next to the 🔥 indicates you’ve Snapchatted back and forth with that friend for 7 days.
  • The ⌛️ Emoji: If you spot the ⌛️ emoji next to a friend’s name, it means your Snapstreak is about to expire, so act quickly to keep it alive.

Tip: Snapchat has numerous symbols, icons and emojis. You can read our complete guide to help you understand the meanings of all the symbols, icons and emojis on Snapchat.

How to Restore a Lost Snapstreak

Snapchat now offers a simplified way to restore lost Snapstreaks, with some important changes:

1. One-Time Free Restoration

How to restore lost snapstreak: 1-time free snapstreak restoration

Users are now granted a one-time free Snapstreak restoration within the app. This means that if you lose a Snapstreak, you can restore it without any cost, provided you act swiftly.

2. Restoration from Chat Feed

To restore your Snapstreak, follow these steps:

  • Update your Snapchat app to the latest version.
  • Open your Chat feed in the Snapchat app.
  • If a Snapstreak recently ended, you’ll find a ‘Restore’ button next to your friend’s name.
how to restore a lost Snapstreak
  • Tap ‘Restore.’
  • Follow the on-screen instructions to finish the restoration.

3. Additional Restorations

Subsequent restorations will be charged at 99 cents each. This means there’s no limit to how many times you can restore a lost Snapstreak, but the first restoration is free, and any subsequent ones will incur a small fee.

Restore subsequent Snapstreaks for 99 cents each

Tip: Unlock the potential of your snaps with the best Snapchat captions, turning ordinary moments into unforgettable memories!

Trouble Restoring Snapstreak: Why and How to Fix

If you encounter issues with restoring your Snapstreak in the app, here’s why and how to deal with it:

1. Too Late to Restore

If the option to restore your Snapstreak doesn’t appear in your Chat with your friend, it means that the window for restoration has passed. However, you can initiate a fresh Snapstreak with your friend by exchanging Snaps daily (within 24 hours) for three or more consecutive days.

2. In-App Purchase Troubleshooting

If you’re unable to complete the purchase on your iOS or Android device for subsequent restorations, check out the troubleshooting guides for iOS and Android.

3. Requesting Restoration

Send a Restoration Request to get back your snapstreak

If all else fails and you still can’t restore your lost Snapstreak in the app, you can try requesting a restoration on the Snapchat support site.

Here’s how:

  • Request a restoration by filling out this form.
  • A contact form will appear, requiring basic information about your account (username, email address, cell number, and device) and specifics about the lost Snapstreak.
  • Include as many details as possible. Try to remember the number of consecutive days your Snapstreak lasted for. If not, consult your friend or estimate. You can mention that it’s an approximation in the form.
  • If you know the exact date you lost the Snapstreak, provide that information. Mention if the issue occurred after installing the most recent update.
  • While Snapchat may ask about the hourglass emoji to determine whether the streak was forgotten, you have the option to choose whether or not to answer this question. Depending on your situation, you may decide whether or not to provide a response.
  • Click the ‘Submit” button and wait for a response.

Read also: My Snapchat Account is Locked – Why and How to Fix

Tips for Snapstreak Success

To keep your Snapstreaks going strong, remember these tips:

  • Consistent Communication: Exchange snaps (photos or videos) with your friend within a 24-hour window every day to maintain the streak.
  • Use Snapchat Features: Explore Snapchat’s features, like filters, stickers, and captions, to make your Snaps engaging and fun.
  • Set Reminders: Life can get busy, so consider setting reminders on your phone to send a snap to your streak friends each day.

Read also: How to Screenshot Snapchat Secretly and Without Notification


With the latest Snapchat updates, restoring lost Snapstreaks has become more user-friendly. Take advantage of the one-time free restoration option within the app to restore a lost Snapstreak for free, and ensure you keep the communication flowing with your friends. Use Snapchat’s features to enhance your Snaps and make the Snapstreak experience enjoyable.

Happy Snapping!


Can you restore streaks on Snapchat after 30 days?

No, Snapchat’s restoration option is time-limited, and if more than 30 days have passed since your Snapstreak ended, you won’t be able to restore it.

Why do I have to pay to restore my snapstreak?

Snapchat offers one free restoration as a courtesy, but subsequent restorations are charged at 99 cents each. This fee helps support the platform and maintain the Snapstreak restoration service.

Can you keep a streak without the other person replying?

No, to maintain a Snapstreak on Snapchat, both you and the other person must send each other a Snap (not a Chat) within a 24-hour window every day. If one person doesn’t participate, the streak will end.

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